HomeLifestyleHomebase to reopen 20 stores – full list of branches – The Sun
Homebase to reopen 20 stores – full list of branches – The Sun
HARDWARE store Homebase will reopen 20 of its stores across the UK on May 2.
This is the first time the stores has opened its doors since the government ordered all non-essential shops to shut to help stop the spread of the virus.
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When is Homebase reopening?
The DIY and garden store is opening 20 of its stores on May 2.
It will be the first time they have opened since being ordered to shut back in March.
Customers will now be allowed back into some stores, with many more planned to reopen if the trial proves to be a success.
The news comes following the recent reopening of 155 B&Q stores.
In a statement, Homebase chief executive Damian McGloughin said: “With the safety of our customers and teams as our first priority, we took the decision to temporarily close our stores and operate online only.
"We have taken this time to carefully review and make a large number of changes to our operations in preparation for a safe, phased reopening, in line with government guidance on social distancing.
“And that means the doors can now reopen.
"We will be trialling the opening of 20 stores, with strict controls in place to ensure shopping is safe for everyone.
"Our remaining stores in the UK will continue to offer a collection and counter service."
HOMEBASE STORES OPENING MAY 2
Sheffield Chesterfield Road
Can you order online?
Homebase kept operating a click and collect service during lockdown, but many customers were met with delays as the website struggled to keep up with demand.
Standard delivery is free of charge while next day or named day delivery costs £6.
But it has temporarily suspended its store collection service due to "unforeseen high demand".
Homebase hasn't said when it expects to open its click and collect service again.
The retailer hopes this will ensure that everyone gets what they need and discourage stockpiling.
It has also temporarily stopped design consultations for kitchen and bathroom fittings, although you can choose to speak to a trained design consultant over the phone instead.
Homebase is also warning that its customer service phone lines are struggling with the high volumes of demand.
"Please use the online contact form for any queries and a member of our team will respond to your query as soon as possible," a statement online reads.
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